State Auditor Beth Wood says she and other officials from her office did their best to warn Health and Human Services Secretary Aldona Wos that it would be better to wait to go live with a new system to process Medicaid claims.
The system, called NCTracks, went live on July 1st of this year. Health care providers cite numerous problems. Many say they haven't received payments from the state in months. Auditor Wood says the previous administration had a timeline of 22 months to go live.